Shipping Policy
Fast, free shipping on all e-bike orders within the Netherlands.
Free Shipping
We offer free shipping on all e-bike orders.
Processing Time
Orders are processed within 1-2 business days. In-stock items ship immediately.
Transit Time
Most orders arrive within 3-7 business days via our freight partners.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number.
Shipping Restrictions
- We currently do not ship to Alaska, Hawaii, or Puerto Rico.
- We cannot ship to P.O. boxes or APO/FPO addresses.
Damaged Shipments
Inspect your package immediately upon delivery. If you notice significant damage to the box, take photos and note "DAMAGED" when signing. Contact us within 48 hours if the product inside is harmed.